So if that didn't fix it and my other half-measure suggestions above don't, I'm out of ideas - lol. When I was having issues with mine constantly being disabled it ended up being that the microphone/speaker settings were Same As System instead of the headset direct. I would just keep your eyes peeled for any sort of "auto disconnect" or "battery saver" related options. Mine are definitely tailored to the fact I have a USB base, so not worth showing you mine. I would sift through your HUB settings under "Wireless" as well. So the issue, if I'm correct, is that the headset has a low power mode or is programmed to disconnect after x amount of time not being used. So your HUB might not have all the same options.Įssentially, I believe the "Plantronics Device Controls Disabled" comes up because the headset is not actively(?) connected anymore. Difference being I use a Savi W740, which uses a base connected via USB. Anyone have any ideas things i've tried: safe mode uninstall BCuninstaller Revo Uninstaller attempted to remove. Make sure these match yours? Worth a shot. a client of ours decided to delete the Plantronics Desktop Hub application and its folder from the C: drive (Win10 圆4) and now I can't install the application like new or uninstall what is left over from the original application. These are my settings in HUB under General. Q.Voyager is a bluetooth headset, right? I'm thinking the issue is less with RingCentral and more that the device is going to sleep or having issues connecting with your computer constantly. Turn on their softphone, click on the Communicator window (you may have to click in some whitespace) and hit Ctrl-Shift-F12. Make sure the recording device is set to your plantronics explicitly and not any device. Displays versions of Plantronics Software and firmware currently running. In Communicator, go to Tools->Options->Softphone.Provides link to User Guides, Support and software updates.Provides a list of softphones and multimedia applications enabled and running on active PC.Settings include Pause/Play or Mute/Unmute. Manage PC multimedia when a call comes in.Plantronics Voyager 5200 UC Bluetooth Headset System 206110-101. Availability: Usually ships the same business day. Plantronics Voyager 8200 UC Stereo Bluetooth Headset (Black) 208769-01. Customize settings such as ring tones, range, and mute tones. Plantronics Voyager 6200 UC Black 208748-01 208748-01.Also included is an Update Manager for automatic software and firmware update notification.Plantronics Control Panel offers the following features: The runtime engine must be present to provide Remote Call Control with supported softphones. This is a process that runs on the PC to support Remote Call Control. Plantronics Unified Runtime Engine for softphone integration. What is included with Plantronics Software? It’s NOT Apple Mac or UNIX operating systems compatible. Windows XP – 32bit only, Vista and Windows 7 – 32bit and 64bit. What operating systems are the Plantronics software compatible with? For example, Siemens optiClient and OpenScape have built-in Remote Call Control with Savi Office and Voyager PRO UC.Īlso see Plantronics softphone compatibility Hi ShoreTel Connect Client v213.100.2157.0 has been released which replaces ShoreTel Communicator 14.2. The Plantronics Software Kit can be used to integrate Remote Call Control for just about any softphone on the market. It depends on the particular software you’re using:įor Microsoft Office Communicator, Lync 2010 (OC) users, Plantronics has many pre “Optimized for Microsoft Office Communicator” headsets to allow OC users to plug in a Plantronics audio device and provide Remote Call Control with OC.įor IBM Lotus Sametime users Plantronics has a plug-in component for Remote Call Control with the Sametime softphone. Yes, you will need to install Plantronics Software to get Remote Call Control when using a supported softphone. Do I need to use Plantronics Software to get Remote Call Control for softphones? In addition, if the user is using a wireless solution they can still answer and end the softphone call while away from their PC with a touch of a button on their headset. Without Remote Call Control users are forced to use the softphone interface to answer and end the call which can be complicated and varies across UC softphone applications. The user ends the softphone call by pressing the same button. Remote Call Control is the ability for the end user to hear their softphone ring in their Plantronics Headset and answer the softphone call by pressing the call control button on the device. Automatically manage your PC multimedia so you never miss a call.Customize your headset and USB adapter settings to your personal preferences.Control Panel (optional for the advanced User or IT professional).Configure your headset to answer an incoming call simply by putting the headset on Enhanced call status reporting is available for Microsoft Office Communicator, Lync 2010 and Skype.Quickly access links to product support and software/firmware upgrade information.Support for industry standard soft-phones and UC voice clients.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |